Privacy Policy
The VCII Privacy Policy Terms
Welcome to VCI Institute! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.vciinstitute.com (the “Website”) and interact with our services.
By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
1. Information We Collect
We collect the following types of information to improve our services and provide you with the best experience:
a. Personal Information
When you interact with us, we may collect information such as:
- Your name, email address, phone number, and billing address when you sign up for our services, purchase a course, or contact us.
- Payment information (processed securely through third-party payment gateways like Stripe or PayPal).
b. Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address, browser type, and operating system.
- Pages viewed, time spent on pages, and referring URLs (via cookies and analytics tools like Google Analytics).
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. For more information, please see our Cookie Policy.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide, manage, and improve our services.
- To process transactions and deliver purchased courses or materials.
- To send you newsletters, marketing emails, and updates (only with your consent).
- To comply with legal obligations and resolve disputes.
3. Sharing of Your Information
We do not sell your personal information. However, we may share your data in the following cases:
- Service Providers: With trusted third parties who assist us in operating our Website and providing our services (e.g., payment processors, analytics providers).
- Legal Compliance: When required by law or to protect our legal rights.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
4. International Data Transfers
Since VCI Institute is based in Toronto, Canada, your data may be transferred to and stored in Canada, the United States, the European Union, or other countries. We ensure that such transfers comply with applicable privacy laws, including GDPR (for EU users).
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
a. Canadian Privacy Rights (PIPEDA)
- Access your data and request corrections.
- Withdraw consent for the collection of your personal data.
b. EU Privacy Rights (GDPR)
- Right to access, rectify, or delete your data.
- Right to data portability and restriction of processing.
- Right to lodge a complaint with a data protection authority.
c. California Privacy Rights (CCPA)
- Right to know what personal data we collect.
- Right to request deletion of your data.
- Right to opt out of data sales (though we do not sell data).
6. Security of Your Information
We implement industry-standard security measures to protect your personal data. However, no transmission method over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Retention of Information
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Cookies and Tracking Technologies
Our Website uses cookies to:
- Improve your browsing experience.
- Provide relevant advertisements and track marketing performance.
You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies when visiting.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page indicates when the policy was last revised.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
VCI Institute
Toronto, Canada
Email: support@vciinstitute.com